Privacy & secure communication

Rent with trust. Communicate with privacy.

RideRento is designed to let customers and rental partners coordinate a booking without exposing personal phone numbers or identity documents.

01

Masked calling

Customers and rental partners speak through a RideRento-generated number. Neither side sees the other’s personal phone number.

02

Secure in-app chat

Booking messages stay inside the RideRento conversation, with no personal contact details shared in the thread.

03

Call logging

Every protected call can be logged with booking context, timestamp, duration, and consent-aware audit metadata.

04

Need-to-know access

Only the verification result—not a customer’s licence, ID, or selfie—is shared with a rental partner for a booking.

How it works

The booking is the connection—not a personal phone number.

Once a booking is confirmed, the customer can call through a protected route or send secure messages. RideRento provides the necessary booking context without revealing personal contact data.

See the customer view

The booking confirmation screen contains the protected call and secure chat actions.

Open booking example
Before public launch: this page describes the intended privacy design. Actual masked calling, chat, call logs, document security, retention policies, and consent controls must be implemented with a backend and communication provider (for example, Twilio/Exotel) before handling real customer information.